Frequently Asked Questions (FAQ)

Welcome to the Royally Chic FAQ section! Below, we've compiled answers to some of the most common questions our customers ask. If you can't find the information you're looking for, please don't hesitate to reach out to our customer service team for assistance.

1. How do I determine my size? Finding the perfect fit is essential for a fabulous look. To help you choose the right size, we provide a detailed size guide on each product page. Simply refer to our sizing chart, which includes measurements for bust, waist, and hips, along with guidance on how to measure yourself accurately.

2. What payment methods do you accept? We accept a variety of payment methods to make your shopping experience convenient and secure. These include major credit cards such as Visa, MasterCard, American Express, and Discover. We also accept payment through PayPal for added flexibility.

3. Can I modify or cancel my order after it's been placed? Once an order is placed, our team works quickly to process and fulfill it. If you need to make any modifications or cancel your order, please contact us as soon as possible. While we'll do our best to accommodate your request, please note that we may not be able to make changes to orders that have already been processed or shipped.

4. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package. Simply click on the tracking link provided in the email or enter your tracking number on our website's tracking page.

5. Do you offer international shipping? At this time, we currently only offer shipping within USA. We apologize for any inconvenience this may cause. However, we're continually evaluating ways to expand our shipping capabilities to serve our international customers in the future.

6. What is your return policy? We want you to be completely satisfied with your purchase from Royally Chic. If for any reason you're not happy with your order, you may return unworn, unwashed items with tags intact within 14 days of delivery for a refund or exchange. Please review our full return policy for detailed instructions on how to initiate a return.

7. How can I contact customer service? If you have any questions, concerns, or feedback, our customer service team is here to help. You can reach us via email at support@royallychic.com or through our contact page on the website. We strive to respond to all inquiries promptly and provide the assistance you need to ensure a delightful shopping experience.

Thank you for choosing Royally Chic for your fashion needs! We look forward to serving you with the latest trends and exceptional customer service.